Side by side
Customer Alliance vs Reputation
Both stand on online reputation management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Customer Alliance combines review collection, monitoring alerts, response assistance, and website display in a web service. Its paid plans begin at €108.00 per month and carry a one-location limit on the listed Core, Growth, and Pro plans.
Visit Customer Alliance
Paid WebiPhoneAndroid
Reputation combines review management with business listings, SEO, survey options, and review response tools. Monthly paid plans start at 80.00 USD, while Enterprise is listed for organizations with 125+ locations without a listed price.
Visit ReputationThe facts
| Customer Alliance | Reputation | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | Not published |
| Runs on | Web | Web, iPhone, Android |
| Lowest paid plan | Core: €108 a month | Rep Core: $80 a month |
| Plans published | 5 | 4 |
| Maker | Customer Alliance | Reputation |
| Website | customer-alliance.com | reputation.com |
| On online reputation management software | #40 of 61 | #36 of 61 |
Customer Alliance: what it does well
- Collects reviews from seven listed sources
- Email requests for customer reviews
- Monitoring alerts for incoming feedback
- AI assistance for preparing responses
- Review display widgets included
What to know first
- No free plan
- Listed plans support one location
- Core requires a 12-month minimum
Reputation: what it does well
- Review coverage includes 130+ additional websites.
- Includes multichannel requests and monitoring alerts.
- AI response assistance and review widgets are listed.
- Available on web, iOS, and Android.
What to know first
- No free plan is listed.
- Enterprise pricing is not shown.
- Rep Core does not list survey templates.
Alternatives to Customer Alliance Alternatives to Reputation The whole list