Side by side
Custify vs EverAfter
Both stand on customer success software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIWeb
Custify brings customer information, health monitoring and automation into a customer success platform with several named connection options. Request pricing and consider the onboarding timeline and data-retention terms when assessing fit.
Visit Custify
Free plan Web
EverAfter brings customer-facing portals, workflow tools, and AI features into one web-based service. The free tier has a customer cap, and paid subscription plans start at $200 a month.
Visit EverAfterThe facts
| Custify | EverAfter | |
|---|---|---|
| Free plan | Not published | Yes |
| Open source | Not published | No |
| Runs on | API, Web | Web |
| Lowest paid plan | Free or on request | Subscription: $200 a month |
| Plans published | 1 | 5 |
| Maker | Not published | Not published |
| Website | custify.com | everafter.ai |
| On customer success software | #2 of 24 | #1 of 24 |
Custify: what it does well
- Customer 360 combines usage, adoption, health and lifecycle information.
- Playbooks can assign tasks and send reminders when metrics change.
- CustifyAI includes summaries and natural-language customer queries.
- Lists connections to CRM, billing, support and marketing tools.
- Concierge Onboarding typically takes about four weeks.
What to know first
- Pricing is available on request; no plan price is listed.
- Concierge Onboarding typically takes about four weeks.
- Default data retention during a contract is 24 months.
EverAfter: what it does well
- No-code builder creates personalized branded interfaces.
- AI Experts provide answers with citations.
- Customer hubs can be embedded in a product.
- Free plan supports up to 20 customers.
- EverAfter states it is SOC 2 Type 2 compliant.
What to know first
- The free plan is limited to 20 customers.
- Subscription plans start at $200 a month.
- Available only on the web.
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