Side by side
CrossCX vs moveXM
Both stand on customer experience management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APISelf-hostedWeb
CrossCX brings interaction analysis, quality monitoring, surveys, training, and data tools into a modular platform for structured service teams. Buyers should request pricing and confirm which modules and deployment option meet their needs.
Visit CrossCX Paid APIWeb
moveXM offers two products for different CX program sizes, from lean survey work to enterprise operations. Its integrations, analytics, alerts, and consulting support cover collection through action.
Visit moveXMThe facts
| CrossCX | moveXM | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | API, Self-hosted, Web | API, Web |
| Lowest paid plan | Not published | moveXM Next: €6,500 a year |
| Plans published | None | 1 |
| Maker | Not published | Not published |
| Website | crosscx.com | movexm.com |
| On customer experience management software | #19 of 34 | #23 of 34 |
CrossCX: what it does well
- Modules can be purchased and implemented separately.
- Cross-Mining supports more than 30 languages.
- More than 25 ready-to-use connectors are listed.
- SaaS, on-premises, and private-cloud deployment options.
- Read-only data connections are the default.
What to know first
- Pricing is available on request only.
- No free trial period is stated.
moveXM: what it does well
- Omnichannel survey collection
- AI feedback and sentiment analysis
- BI dashboards and KPI visualizations
- CRM, ERP, and marketing integrations
- Urgent-feedback action management
What to know first
- No free plan
- Next requires internet and a browser
- Next has a one-time setup fee
- Listed Next plan costs €6,500 a year
Alternatives to CrossCX Alternatives to moveXM The whole list