Side by side

Crisp vs Jack The Butler

Both stand on sms chatbot software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Crisp

Free plan AndroidAPIiPhone+3

Crisp combines shared customer conversations with help content, AI training and workflow tools. The free plan allows unlimited conversations but has two seats and no AI credits.

Visit Crisp

Jack The Butler combines multi-channel guest communication, automated routine replies, and staff handoff in a self-hosted system. Its free software may still involve hosting and AI API costs, while local AI avoids API charges but has simpler responses.

Visit Jack The Butler

The facts

	Crisp	Jack The Butler
Free plan	Yes	Yes
Open source	Not published	Not published
Runs on	Android, API, iPhone, Mac, Web, Windows	API, Linux, Mac, Self-hosted, Web, Windows
Lowest paid plan	Mini: $45 per workspace a month	Free or on request
Plans published	5	1
Maker	Crisp	Not published
Website	crisp.chat	jackthebutler.com
On sms chatbot software	#1 of 32	#3 of 32

Crisp: what it does well

All inbound channels feed one collaborative inbox
AI can be trained on several content types
No-code workflows support internal and customer-facing automation
Free plan includes unlimited conversations
14-day trial includes all features without a card

What to know first

Free plan has no AI credits
Free plan includes two seats
Mini costs $45 a month per workspace

Jack The Butler: what it does well

Combines WhatsApp, SMS, email, and web chat in one inbox.
Can route complex requests to staff with context.
Knowledge base can be trained on property information.
Local AI can work offline without API costs.
Free and open source, with no per-room pricing.

What to know first

Local AI responses are simpler.
Local models require about 2 GB of RAM.
Hosting and AI API usage may cost extra.

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