Comm100 Contact Center vs Dialpad Support

Comm100 Contact Center

6.2 #35 in Call Center Software

About Comm100 Contact Center

Dialpad Support

5.3 #123 in Business Phone Systems

About Dialpad Support
Comm100 Contact CenterDialpad Support
Free planNoNo
Free trialYesYes
Paid from$2.58/mo$8,095/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, self-hosted, Web, WindowsAndroid, api, extension, iOS, macOS, Web, Windows
Free planNoNo
Outbound dialerYesYes
Paid from—$80/user/mo
Inbound calling—Yes
IVR builder—Yes
Digital channel scope—omnichannel
Workforce management—Yes
Recording retention—45 days

Both are listed in Best Call Center Software, Best Contact Center Software. On Freedom251, Comm100 Contact Center scores higher on our published basis.