Side by side
Comm100 Contact Center vs Crisp
Both stand on social media customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+4
Comm100 combines multichannel support tools with voice, AI, and on-premises deployment options. Plan features and per-agent licensing are important to check when choosing a Live Chat tier.
Visit Comm100 Contact Center Free plan AndroidAPIiPhone+3
Crisp combines shared customer conversations with help content, AI training and workflow tools. The free plan allows unlimited conversations but has two seats and no AI credits.
Visit CrispThe facts
| Comm100 Contact Center | Crisp | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Mac, Self-hosted, Web, Windows | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | See the plans | Mini: $45 per workspace a month |
| Plans published | 9 | 5 |
| Maker | Comm100 Contact Center | Crisp |
| Website | comm100.com | crisp.chat |
| On social media customer service software | #6 of 41 | #2 of 41 |
Comm100 Contact Center: what it does well
- Ticketing & Messaging handles messages from 12 channels.
- AI Agent supports guided workflows and escalation.
- Offers full on-premises deployment.
- 30-day trial is available.
What to know first
- There is no free plan.
- Live Chat plans require a unique license for each agent.
- AI Agent pricing requires contacting sales.
Crisp: what it does well
- All inbound channels feed one collaborative inbox
- AI can be trained on several content types
- No-code workflows support internal and customer-facing automation
- Free plan includes unlimited conversations
- 14-day trial includes all features without a card
What to know first
- Free plan has no AI credits
- Free plan includes two seats
- Mini costs $45 a month per workspace
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