Side by side
Checkbox Voice of Customer vs Fullstory
Both stand on customer experience analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+3
Checkbox Voice of Customer combines feedback collection, analytics, and journey analysis with several hosting choices. Compare response allowances and listed support and security controls with your organization’s needs before choosing a plan.
Visit Checkbox Voice of Customer
Free plan AndroidAPIExtension+2
Fullstory combines behavioral analysis, session replay, and privacy controls across web and mobile. The free plan and trial have defined session, seat, and retention limits to consider.
Visit FullstoryThe facts
| Checkbox Voice of Customer | Fullstory | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Self-hosted, Web, Windows | Android, API, Extension, iPhone, Web |
| Lowest paid plan | Solo: $30 a month | Free or on request |
| Plans published | 5 | 5 |
| Maker | Checkbox Voice of Customer | Not published |
| Website | checkbox.com | fullstory.com |
| On customer experience analytics software | #6 of 28 | #2 of 28 |
Checkbox Voice of Customer: what it does well
- Collects feedback across mobile apps, email, and websites.
- Reports satisfaction, loyalty, and net promoter score.
- Offers cloud, on-premises, and white-label deployment.
- Cloud hosting regions include the US, Canada, Australia, and EU.
- Plans include email support.
What to know first
- No free plan is listed.
- Solo allows one user and 120,000 responses per year.
- Team allows five included users and 300,000 responses per year.
Fullstory: what it does well
- Combines session replay, heatmaps, funnels, and journey maps.
- Mobile replay supports iOS, Android, Flutter, React Native, and Cordova/Capacitor.
- Custom event data can be added through APIs and webhooks.
- Free plan lists 30,000 sessions and 10 user seats.
What to know first
- Free-plan sessions stop capturing after the monthly limit is exceeded.
- Email support is available with paid plans, not the free plan.
- The 14-day trial includes only two weeks of retention.
Alternatives to Checkbox Voice of Customer Alternatives to Fullstory The whole list