Side by side
Chatwoot vs Znuny
Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Open source AndroidAPIiPhone+3
Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options. Compare agent, conversation, and retention limits with the features you need.
Visit Chatwoot
Free plan APILinuxSelf-hosted+1
Znuny provides configurable ticket workflows, automation, and self-service tools, with multiple deployment choices. The software is free to use, while its managed hosting and support are paid offerings.
Visit ZnunyThe facts
| Chatwoot | Znuny | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Yes | Not published |
| Runs on | Android, API, iPhone, Linux, Self-hosted, Web | API, Linux, Self-hosted, Web |
| Lowest paid plan | Startups: $19 per agent a month | See the plans |
| Plans published | 9 | 7 |
| Maker | Chatwoot | Znuny |
| Website | chatwoot.com | znuny.org |
| On help desk software | #1 of 101 | #4 of 101 |
Chatwoot: what it does well
- Combines multiple channels in a shared inbox
- Includes help-center portals and AI-powered search
- Offers API access, webhooks, and bot connections
- Can be deployed on customer infrastructure
What to know first
- Free Hacker plan limits use to 500 conversations monthly
- Community Edition excludes Captain AI and voice calls
- Cloud Startups is $19 per agent monthly, billed annually
Znuny: what it does well
- Open-source software is free to use.
- Automation covers routing, escalation, and state management.
- Includes knowledge management and a self-service portal.
- Offers more than 2,000 configuration options.
- Can be deployed on premise or through managed hosting.
What to know first
- Managed hosting is a paid option.
- Silver Hosting costs $799 a month, billed annually.
- Support contracts are paid annually.
Alternatives to Chatwoot Alternatives to Znuny The whole list