Side by side
Chatwoot vs Soclo
Both stand on social media customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Open source AndroidAPIiPhone+3
Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options. Compare agent, conversation, and retention limits with the features you need.
Visit Chatwoot Free plan AndroidAPIiPhone+2
Soclo brings marketing planning, content and publishing alongside tools for ads and business operations. Its Free plan omits monthly credits, so consider the paid options if AI-assisted work is central to your use.
Visit SocloThe facts
| Chatwoot | Soclo | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Yes | No |
| Runs on | Android, API, iPhone, Linux, Self-hosted, Web | Android, API, iPhone, Mac, Web |
| Lowest paid plan | Startups: $19 per agent a month | Starter: £7.99 a month |
| Plans published | 9 | 5 |
| Maker | Chatwoot | Not published |
| Website | chatwoot.com | soclo.app |
| On social media customer service software | #1 of 41 | #5 of 41 |
Chatwoot: what it does well
- Combines multiple channels in a shared inbox
- Includes help-center portals and AI-powered search
- Offers API access, webhooks, and bot connections
- Can be deployed on customer infrastructure
What to know first
- Free Hacker plan limits use to 500 conversations monthly
- Community Edition excludes Captain AI and voice calls
- Cloud Startups is $19 per agent monthly, billed annually
Soclo: what it does well
- Plans and schedules content through Autopilot
- Supports paid ads across six listed services
- MCP connects with several AI assistants
- Approved content can publish to nine account types
- Available on Android, iOS, macOS and web
What to know first
- Free plan includes no monthly AI credits
- Free plan is limited to manual publishing
- Trial is unavailable for yearly plans and Business or Autonomy
Alternatives to Chatwoot Alternatives to Soclo The whole list