Side by side
Chattrik Omni Channel vs Meridian
Both stand on social customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhoneWeb
Chattrik Omni Channel centralizes multiple customer-chat channels with assignment, routing, history, and reporting tools. Teams should account for per-seat pricing and the absence of a free plan.
Visit Chattrik Omni Channel
Paid Web
Meridian combines shared conversation handling, campaign tools, and AI responses for teams working across three Meta channels. Costs depend on message and AI usage, with no fixed price listed.
Visit MeridianThe facts
| Chattrik Omni Channel | Meridian | |
|---|---|---|
| Free plan | A free trial | Not published |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Web |
| Lowest paid plan | Starter: $14.99 a month | Free or on request |
| Plans published | 3 | 1 |
| Maker | Not published | Not published |
| Website | chattrik.com | bonbell.net |
| On social customer service software | #10 of 35 | #27 of 35 |
Chattrik Omni Channel: what it does well
- Unified inbox for Messenger, Instagram, and website chat
- Conversation history provides cross-channel context
- Chats can be assigned and routed
- Mobile replies and real-time notifications
- Includes team activity insights
What to know first
- No free plan
- Enterprise pricing is custom
- Starter and Growth prices are per seat
Meridian: what it does well
- Combines three social messaging channels in one inbox
- Tickets include states, priorities, tags, notes, and owners
- AI can hand conversations to a person
- Campaigns support scheduling and delivery reporting
- Reports export to CSV or PDF
What to know first
- No app to install for mobile use
- Interface is in English
- Usage-based plan has no listed fixed price
Alternatives to Chattrik Omni Channel Alternatives to Meridian The whole list