Side by side
Chatbase vs Chatling
Both stand on faq bots. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+1
Choose Chatbase if your team wants no-code customer-facing agents that can draw from varied knowledge sources and use connected-system actions. The free plan has a small monthly credit allowance and deletes inactive agents, while teams needing more credits or features can consider the paid plans from $40 a month.
Visit Chatbase
Free plan APIWeb
Chatling brings agent building, knowledge-base answers, and support handoff into a multichannel platform. Its free tier has defined limits, while paid plans are listed with monthly and annual options.
Visit ChatlingThe facts
| Chatbase | Chatling | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Web | API, Web |
| Lowest paid plan | Hobby: $40 a month | Starter (annual): $250 a year |
| Plans published | 5 | 13 |
| Maker | Chatbase | Not published |
| Website | chatbase.co | chatling.ai |
| On faq bots | #1 of 27 | #3 of 27 |
Chatbase: what it does well
- Agents can use help centers, files, Q&As, tickets and product data.
- Plain-language procedures and actions can connect agents to other systems.
- Customer-scenario simulations and saved regression tests support behavior reviews.
- Listed integrations include Salesforce, Zendesk, Shopify and Slack.
- Customer data is encrypted and not used to train models.
What to know first
- The free plan is limited to 50 message credits per month and one member.
- Free-plan agents are deleted after 14 days of inactivity.
- The product has no visual flow builder.
- The Enterprise plan has no listed price.
Chatling: what it does well
- Deploys agents on websites and four messaging channels.
- Knowledge base syncs websites, documents, and help centers.
- Agents understand and reply in 80+ languages.
- Includes live chat and human handoff.
- Free plan includes one agent and one seat.
What to know first
- Free plan is limited to 200 monthly AI credits.
- Credit usage varies by AI model.
Alternatives to Chatbase Alternatives to Chatling The whole list