Side by side
CDK CRM vs Dealer-Mate
Both stand on automotive crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
Consider CDK CRM if your dealership needs lead handling, customer communications and follow-up across Sales and Service, with reporting and marketing tools in the same product. Pricing is available on request, so dealerships should contact CDK or request a demo to discuss the plan.
Visit CDK CRM
Free trial AndroidiPhoneMac+3
Dealer-Mate combines dealership sales, inventory, CRM and service functions with cloud and local options. Compare the billing terms and workstation scope, and note that the demo account disables most settings.
Visit Dealer-MateThe facts
| CDK CRM | Dealer-Mate | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Android, iPhone, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Extract-only base: $28 per dealer a month | Local Desktop Application Monthly: $65 a month |
| Plans published | 5 | 11 |
| Maker | Not published | Not published |
| Website | cdkglobal.com | dealer-mate.com |
| On automotive crm software | #6 of 33 | #2 of 33 |
CDK CRM: what it does well
- Unified inbox brings email, text, chat and other conversations together.
- AI Virtual Assistant engages, routes and follows up with leads.
- Includes DMS integration, lead routing and lead-source capture.
- Flexible dashboards and reports track dealership performance and trends.
- Customer Care Portal offers chat, phone and online case submissions.
What to know first
- Pricing is available on request.
- A demo or contact with CDK is required for pricing.
- Mobile tools are described, while the listed platforms are Android, iOS, web and API.
Dealer-Mate: what it does well
- Supports financing and insurance workflows.
- Integrates with Dealertrack and over 1,000 lenders.
- CRM maker states there are no per-user fees.
- 30-day trial is listed.
- Available on web, Windows, macOS, iOS and Android.
What to know first
- There is no free plan.
- Cloud Monthly costs $119 a month.
- Local network fee covers up to three workstations.
- Demo account has most settings disabled.
Alternatives to CDK CRM Alternatives to Dealer-Mate The whole list