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CaseMate vs efficy Public Sector CRM

Both stand on public sector crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CaseMate

Free trial Web

CaseMate brings case management, campaigning, communications, and website tools together for councillor work. Compare each plan's user, mailbox, and storage limits with your needs before choosing.

Visit CaseMate

efficy Public Sector CRM

Paid AndroidAPIiPhone+2

Choose efficy Public Sector CRM if your administration needs multichannel request tracking, shared citizen records and deadline management. Look elsewhere if you need a free plan or if its per-user pricing and organization-specific package terms do not fit your requirements.

Visit efficy Public Sector CRM

The facts

CaseMateefficy Public Sector CRM
Free planA free trialNo
Open sourceNot publishedNo
Runs onWebAndroid, API, iPhone, Self-hosted, Web
Lowest paid planQuiet: £11.25 a monthCustomer Service: €69 per user a month
Plans published44
MakerNot publishedNot published
Websitecasemate.ukefficy.com
On public sector crm software#5 of 26#9 of 26

CaseMate: what it does well

  • Tracks case status, priority, activity, and tasks.
  • Search electoral register imports by several fields.
  • Includes election, canvassing, and turnout tools.
  • Offers a 14-day trial without a credit card.
  • Daily backups are retained for 30 days.

What to know first

  • No free plan is listed.
  • Quiet, Active, and Campaigner each list one user.
  • Quiet and Active list 1GB storage.
  • Web platform only.

efficy Public Sector CRM: what it does well

  • Requests from five listed channels can be tracked and routed to departments.
  • Shared records include interaction histories and configurable access rights.
  • Similar requests can be handled through automation.
  • The API supports custom integrations, including webhooks.
  • Mobile access includes offline mode and real-time synchronization.

What to know first

  • There is no free plan.
  • Listed plans start at €69 a month per user.
  • Public-sector pricing depends on organization size and specific needs.

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