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CaseLight vs CharityTracker

Both stand on nonprofit case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CaseLight

Free plan LinuxSelf-hostedWeb

Choose CaseLight if your organization needs human-services case records and funder-oriented reporting, with Linux self-hosting or Lighthouse managed services. Organizations that need Khmer, the Thredded forum, or the v1 mobile API should account for those pilot omissions.

Visit CaseLight

CharityTracker

Free trial APIWeb

CharityTracker provides case management and agency coordination features across three paid plans. Organizations considering the shared network should account for its approval requirement and per-user pricing.

Visit CharityTracker

The facts

CaseLightCharityTracker
Free planYesA free trial
Open sourceNot publishedNot published
Runs onLinux, Self-hosted, WebAPI, Web
Lowest paid planFree or on requestBasic: $216 a year
Plans published26
MakerCaseLightCharityTracker
Websitelighthousent.orgcharitytracker.com
On nonprofit case management software#1 of 32#6 of 32

CaseLight: what it does well

  • Tracks clients, families, enrollment, assessments, notes, and case history.
  • Reporting and monitoring tools turn frontline records into funder data.
  • AGPL-3.0 licensed and available as a free plan.
  • Append-only audit log records record views and changes.
  • Managed hosting includes patching, backups, and an in-kind service-level agreement.

What to know first

  • Self-hosting requires Docker and Docker Compose on Linux.
  • The current pilot omits Khmer, Thredded, and the v1 mobile API.
  • Paid service pricing is available on request.

CharityTracker: what it does well

  • Centralizes client documents and service tracking
  • Partner agencies can share requests and referrals
  • 14-day trial does not require a credit card
  • Pro includes kiosk or remote intake and an API

What to know first

  • No free plan
  • Each staff member or volunteer needs a unique login
  • Agency access to the shared network requires administrator approval

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