Case IQ vs Work Shield
| Case IQ | Work Shield | |
|---|---|---|
| Free trial | No | |
| Platforms | api, Web | Web |
| Workflow automation | Yes | |
| Case intake forms | Yes | |
| Custom case fields | Yes | |
| Audit trail | Yes | |
| Reporting dashboards | Yes | |
| Deployment | cloud | |
| Free plan | No | |
| Case intake options | omnichannel | |
| HR knowledge base | Yes |
Listed together in Best HR Case Management Software