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Case IQ vs Peepsio

Both stand on grievance management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Case IQ

Paid APIWeb

Case IQ covers intake, configurable records, automated workflows, audit trails, and dashboard reporting in a cloud service. Contact the maker for pricing and assess the listed capabilities against your case processes.

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Peepsio

Paid Web

Peepsio combines case management, workflow guidance, reporting, and supervised AI assistance for employee relations. Its retention policy, integration gap, and Starter-plan scope are important selection factors.

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The facts

Case IQPeepsio
Free planNot publishedNo
Open sourceNot publishedNot published
Runs onAPI, WebWeb
Lowest paid planFree or on requestStarter: £375 a month
Plans published11
MakerCase IQNot published
Websitecaseiq.compeepsio.com
On grievance management software#3 of 21#7 of 21

Case IQ: what it does well

  • Case intake forms support case submissions
  • Workflow automation supports automated process steps
  • Custom fields capture case-specific information
  • Audit trail and reporting dashboards are listed

What to know first

  • Pricing is available only on request
  • The listed platform is web-only

Peepsio: what it does well

  • Guided workflows cover common employee-relations cases
  • Shared workspace combines case records and timelines
  • Dashboards report workload by volume, owner, type, and status
  • Includes audit trail and case history
  • Customer data is excluded from public AI training

What to know first

  • No third-party integrations currently
  • Starter plan is limited to 51–200 employees
  • Closed cases may be retained up to seven years
  • AI outputs require qualified professional review

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