Case IQ vs Civica Complaints Management
| Case IQ | Civica Complaints Management | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, Web |
| Case intake forms | Yes | — |
| Workflow automation | Yes | Yes |
| Custom case fields | Yes | — |
| Audit trail | Yes | — |
| Reporting dashboards | Yes | — |
| Deployment | cloud | — |
Both are listed in Best Case Management Software, Best Workplace Investigation Software, Best Complaint Management Software. On Freedom251, Case IQ scores higher on our published basis.