Side by side
Captivated vs Nextiva
Both stand on business texting software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIExtensioniPhone+1
Captivated combines shared business texting with workflows, payment requests, and text-based forms. Consider the message commitment and possible additional charges when choosing a plan.
Visit Captivated Free trial AndroidAPIExtension+5
Nextiva combines business calling with messaging, meetings, and collaboration features across its plans. The listed monthly options begin at $15 a month, and there is no free plan or trial.
Visit NextivaThe facts
| Captivated | Nextiva | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | No |
| Runs on | API, Extension, iPhone, Web | Android, API, Extension, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Free or on request | Core: $15 a month |
| Plans published | 4 | 3 |
| Maker | Not published | Nextiva |
| Website | captivated.works | nextiva.com |
| On business texting software | #8 of 27 | #4 of 27 |
Captivated: what it does well
- Shared conversations include ownership, queues, and escalation
- Automates appointment messages and follow-ups
- Express Pay accepts card or ACH requests
- Every plan includes live support
What to know first
- No free plan
- Plans have monthly message commitments
- Extra messages are billed at plan rates
- Usage-based items and taxes may be billed separately
Nextiva: what it does well
- Core includes voice, business SMS, video meetings, and team chat.
- Call handling includes voicemail transcription and call recording.
- Apps are listed for desktop and mobile operating systems.
- All cloud phone system plans include 24/7 support.
- Integrations include Salesforce, HubSpot, and Microsoft Teams.
What to know first
- Requires at least 100 kbps upload speed per phone line.
- No free plan is offered.
- No free trial is offered.
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