Side by side
CallHub vs Zoom Contact Center
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+3
CallHub combines phone banking, messaging, outreach, and workflow tools, with integrations and an API for connecting data. Compare Essential’s stated limits with your team’s needs; Scale’s price is not listed.
Visit CallHub
Paid AndroidAPIiPhone+3
Zoom Contact Center offers multichannel routing, reporting, and plan-dependent AI and workforce tools. Review the plan prices and channel requirements before choosing a tier.
Visit Zoom Contact CenterThe facts
| CallHub | Zoom Contact Center | |
|---|---|---|
| Free plan | A free trial | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Web, Windows | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Free or on request | Essentials: $69 a month |
| Plans published | 2 | 6 |
| Maker | CallHub | Not published |
| Website | callhub.io | zoom.com |
| On call center software | #40 of 131 | #34 of 131 |
CallHub: what it does well
- Supports phone, voice, text, email, and workflow channels.
- Offers four listed dialing modes.
- Texting includes surveys, link tracking, and profanity filtering.
- API supports custom two-way data flows.
- Android and iOS apps are available.
What to know first
- Essential is limited to 10,000 contacts and 10 agents.
- Essential lists only five team members.
- Chrome is recommended for browser calling.
- Scale price is not listed.
Zoom Contact Center: what it does well
- Combines voice, video, chat, SMS, email, and social media
- Routes interactions while preserving customer context
- Role-based dashboards show live and historical data
- Reports can connect to business intelligence tools through APIs
What to know first
- No free plan is listed
- Email, social, outbound dialers, and cobrowse require Premium
- Workforce Management is listed with Elite
- PSTN calls may not be encrypted
Alternatives to CallHub Alternatives to Zoom Contact Center The whole list