Side by side
CallHippo vs Zoho Voice
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose CallHippo for a business phone system with multiple numbers, routing, voicemail transcription and CRM connections. Starter is aimed at small businesses, while Professional and Ultimate add higher-tier calling and operational features. Look elsewhere if your calling needs fall outside the stated US and Canada limits or you need to keep using the service beyond Basic’s six-month free period without upgrading.
Visit CallHippoZoho Voice combines business calling with contact center tools, messaging and call summaries across a wide range of platforms. Check the audit-log access, trial calling limits and plan details against your needs; paid service starts at $34/user/mo (annual).
Visit Zoho VoiceThe facts
| CallHippo | Zoho Voice | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | No |
| Runs on | Android, Extension, iPhone, Mac, Web, Windows | Android, API, Extension, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Starter: $18 per user a month | Enterprise Telephony - Basic: $39 per user a month |
| Plans published | 6 | 14 |
| Maker | Not published | Zoho Voice |
| Website | callhippo.com | zoho.com |
| On business phone systems | #9 of 167 | #13 of 167 |
CallHippo: what it does well
- Works across Android, iOS, macOS, Windows, web and extension.
- Includes an auto attendant, advanced call routing and voicemail transcription.
- CRM integrations can sync contacts and log calls in both systems.
- Starter includes 1,000 calling minutes in the US and Canada.
- HIPAA Compliant setting can automatically erase data to limit retention.
What to know first
- Basic is free only for the first six months after signup.
- Starter includes 1,000 US/Canada calling minutes and 100 SMS.
- Unlimited calling is limited to domestic US and Canada calls.
- Unlimited calling excludes premium and toll-free numbers and may have fair-use limits.
Zoho Voice: what it does well
- Supports web, desktop and mobile platforms.
- Includes queues, multi-level IVR and live call monitoring.
- Call Intelligence transcribes calls and summarizes several measures.
- Offers a free plan and 15-day trial.
- Lists integrations with Zoho apps and ManageEngine ServiceDesk Plus Cloud.
What to know first
- Audit logs are under development and not directly accessible.
- Trial number cannot be used to test incoming calls.
- Calls require a minimum internet speed of 5 Mbps.
- Zoho Voice is not included with a Zoho One license.
Alternatives to CallHippo Alternatives to Zoho Voice The whole list