Side by side
CallGrid vs WhatConverts
Both stand on sales call tracking software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose CallGrid if your business routes inbound calls among buyers and needs auction-based allocation, call intelligence, and detailed reporting. The starting plan is $199 per month, with usage charges on top; teams needing completed HIPAA, SOC 2, or ISO 27001 status should consider that those are in progress.
Visit CallGridWhatConverts combines lead capture and management with attribution and reporting. Its listed starting price is $30 a month, and a 14-day trial is available; consider the API request limit if you plan to use the API.
Visit WhatConvertsThe facts
| CallGrid | WhatConverts | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Web |
| Lowest paid plan | Static Campaigns: $199 a month | Call Tracking: $30 a month |
| Plans published | 2 | 4 |
| Maker | Not published | Not published |
| Website | callgrid.com | whatconverts.com |
| On sales call tracking software | #7 of 24 | #15 of 24 |
CallGrid: what it does well
- Auctions route calls to the destination with the highest revenue per call.
- Routing includes weights, priority, revenue, RPC, and AI options.
- AI voice screening can qualify callers before routing.
- Recordings, transcripts, and keyword tags support review and disputes.
- Reports break down revenue, RPC, and conversion to individual calls.
What to know first
- No free plan is offered.
- Plans combine platform fees with usage charges.
- HIPAA, SOC 2, and ISO 27001 are listed as in progress.
WhatConverts: what it does well
- Captures calls, forms, chats, and e-commerce conversions.
- Call tracking includes recordings and transcripts.
- Reports cover campaigns and keywords.
- Offers over 1,000 integrations.
What to know first
- No free plan is listed.
- The API is limited to 10,000 requests per day.
- Elite features are limited to the Elite plan.
Alternatives to CallGrid Alternatives to WhatConverts The whole list