Call Optix vs SQM CX Quality
| Call Optix | SQM CX Quality | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | Yes |
| Paid from | $149/mo | |
| Platforms | api, Web | api, self-hosted, Web |
| Free plan | No | No |
| Coaching workflows | Yes | Yes |
| AI-assisted scoring | Yes | Yes |
| Calibration tools | Yes | |
| Compliance reviews | Yes | Yes |
| QA channels | voice | omnichannel |
| Included agents | 5 agents |
Listed together in Best Call Center Quality Management Software