C-Zentrix Contact Center vs ICTContact
| C-Zentrix Contact Center | ICTContact | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | Yes |
| Paid from | Free | $399/mo |
| Platforms | Android, api, iOS, self-hosted, Web | api, Linux, self-hosted, Web |
| Free plan | No | No |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| Screen pop | Yes | |
| Click-to-dial | Yes | |
| In-call controls | Yes | |
| Deployment | hybrid | |
| CRM integrations | Salesforce, HubSpot, SuiteCRM, Vtiger CRM, YetiForce CRM, SugarCRM, Zoho CRM, Agile CRM, Pipedrive, Freshsales, ActiveCampaign, monday.com, Zendesk Sell, Close CRM, Streak CRM, Capsule CRM, Copper, Apptivo, Less Annoying CRM, Creatio, Keap, Microsoft Dynamics 365, Bitrix24 | |
| Supported phone systems | Asterisk, SIP, IAX2 |
Listed together in Best Call Center Software