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Bryka vs Crisp

Both stand on sms chatbot software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Bryka

Free plan APIWeb

Bryka combines agent creation, action workflows and lead capture with several ways to deploy and connect agents. Review message limits and plan-specific features, and note that SMS continuation and handoff are a separate add-on.

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Crisp

Free plan AndroidAPIiPhone+3

Crisp combines shared customer conversations with help content, AI training and workflow tools. The free plan allows unlimited conversations but has two seats and no AI credits.

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The facts

BrykaCrisp
Free planYesYes
Open sourceNoNot published
Runs onAPI, WebAndroid, API, iPhone, Mac, Web, Windows
Lowest paid planHobby: $384 a yearMini: $45 per workspace a month
Plans published75
MakerNot publishedCrisp
Websitebryka.aicrisp.chat
On sms chatbot software#4 of 32#1 of 32

Bryka: what it does well

  • Supports website, document and connected-source training.
  • Agents can perform actions through webhooks.
  • Includes lead capture and analytics tools.
  • States that customer data is not used to train models.

What to know first

  • Free plan is limited to one chatbot.
  • Free plan includes 50 messages per month.
  • Bryka Text costs $49 a month as an add-on.
  • Paid plans start at $32/mo when billed annually.

Crisp: what it does well

  • All inbound channels feed one collaborative inbox
  • AI can be trained on several content types
  • No-code workflows support internal and customer-facing automation
  • Free plan includes unlimited conversations
  • 14-day trial includes all features without a card

What to know first

  • Free plan has no AI credits
  • Free plan includes two seats
  • Mini costs $45 a month per workspace

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