Side by side
boost.ai vs MiaRec
Both stand on genesys appfoundry marketplace. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
Consider boost.ai if your organization needs conversational automation spanning voice and digital support, with agent actions, handoffs, and enterprise security controls. Teams seeking published pricing or a free plan should look elsewhere.
Visit boost.ai Free trial APILinuxSelf-hosted+2
MiaRec combines conversation analysis, quality workflows, and follow-up management for contact-center teams. The listed plans start at $25 a month and require at least 25 users under an annual contract.
Visit MiaRecThe facts
| boost.ai | MiaRec | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | No |
| Runs on | API, Web | API, Linux, Self-hosted, Web, Windows |
| Lowest paid plan | Not published | Essentials: $25 per user a month |
| Plans published | None | 3 |
| Maker | boost.ai | Not published |
| Website | boost.ai | miarec.com |
| On genesys appfoundry marketplace | #8 of 20 | #4 of 20 |
boost.ai: what it does well
- No-code builder supports advanced conversation flows.
- Combines natural language understanding, generative AI, and agentic capabilities.
- Supports voice, phone, web chat, and messaging.
- Agents can take actions and hand work to other agents.
- Built-in tools simulate interactions, test calls, and track KPIs.
What to know first
- Pricing is available only on request.
- There is no free plan.
- The company invites prospective customers to book a demo to discuss costs.
MiaRec: what it does well
- Transcribes, summarizes, and analyzes customer conversations
- Auto QA provides scoring and coaching insights
- Calculates CSAT, NPS, and effort scores from conversations
- Offers multiple named contact-center integrations
- Includes redaction, access controls, and encryption
What to know first
- Annual contract required for listed plans
- 25-user minimum for listed plans
- Essentials includes 3 months of storage
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