Side by side
BeyondTrust Remote Support vs LogMeIn Rescue
Both stand on remote support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Choose BeyondTrust Remote Support if your organization needs controlled remote access across varied devices, with technician workflows and auditing. Look elsewhere if you need a published price or a free plan.
Visit BeyondTrust Remote Support Free trial AndroidAPIiPhone+4
LogMeIn Rescue covers remote support across desktop, mobile, and browser environments, with security controls, integrations, APIs, and optional AI tools. Its subscription model and add-on requirements should be considered when planning support coverage.
Visit LogMeIn RescueThe facts
| BeyondTrust Remote Support | LogMeIn Rescue | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | Android, API, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 1 | 2 |
| Maker | BeyondTrust Remote Support | Not published |
| Website | beyondtrust.com | logmein.com |
| On remote support software | #25 of 49 | #29 of 49 |
BeyondTrust Remote Support: what it does well
- Supports attended and unattended remote access.
- Technicians can work through a browser-based console.
- Includes collaboration, chat, camera sharing, and skills-based routing.
- Offers an API for custom integrations.
- Supports two-factor authentication and least-privilege permissions.
What to know first
- There is no free plan.
- Pricing requires contacting the company.
- Session logs remain on the appliance for up to 90 days unless moved to an external database.
LogMeIn Rescue: what it does well
- Remote control, diagnostics, and screen sharing
- Mobile device support features
- Session recording available
- Broad business-system integrations
- 14-day trial without a credit card
What to know first
- Subscription required
- No free plan
- Mobile, AI, and translation require add-ons
- Enterprise support features are plan-specific
Alternatives to BeyondTrust Remote Support Alternatives to LogMeIn Rescue The whole list