Side by side
BeyondTrust Remote Support vs FixMe.IT
Both stand on customer service remote support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Choose BeyondTrust Remote Support if your organization needs controlled remote access across varied devices, with technician workflows and auditing. Look elsewhere if you need a published price or a free plan.
Visit BeyondTrust Remote Support Paid
Visit FixMe.IT The facts
| BeyondTrust Remote Support | FixMe.IT | |
|---|---|---|
| Free plan | A free trial | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | Not published |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | BeyondTrust Remote Support | Techinline |
| Website | beyondtrust.com | fixme.it |
| On customer service remote support software | #7 of 11 | #11 of 11 |
BeyondTrust Remote Support: what it does well
- Supports attended and unattended remote access.
- Technicians can work through a browser-based console.
- Includes collaboration, chat, camera sharing, and skills-based routing.
- Offers an API for custom integrations.
- Supports two-factor authentication and least-privilege permissions.
What to know first
- There is no free plan.
- Pricing requires contacting the company.
- Session logs remain on the appliance for up to 90 days unless moved to an external database.
FixMe.IT: what it does well
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