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AVOXI Flow Builder vs Plum Fuse

Both stand on interactive voice response software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

AVOXI Flow Builder

Paid APIWeb

Choose AVOXI Flow Builder if you need configurable call routing across teams, systems, and locations, particularly with API-based rules or the listed integrations. Look elsewhere if you need a free plan or want pricing without spend-based billing and minimums on the platform packages.

Visit AVOXI Flow Builder

Plum Fuse

Paid APIWeb

Plum Fuse combines a visual IVR builder with templates, conversational AI, and API connections to business systems. Readers should note its pricing is on request and its call-log and audio retention limits.

Visit Plum Fuse

The facts

AVOXI Flow BuilderPlum Fuse
Free planNoNot published
Open sourceNot publishedNot published
Runs onAPI, WebAPI, Web
Lowest paid planNumber package: $6.49 a monthFree or on request
Plans published41
MakerNot publishedNot published
Websiteavoxi.complumvoice.com
On interactive voice response software#11 of 20#15 of 20

AVOXI Flow Builder: what it does well

  • Visual flow builder for designing call paths.
  • Routing rules can use agent, language, time, or volume.
  • Percentage and failover routing options are available.
  • API-based routing can use customer and transaction details.
  • Local and toll-free IVR numbers in more than 150 countries.

What to know first

  • There is no free plan.
  • The Number package may incur additional fees.
  • Standard, Premium, and Premium AI include spend-based billing and minimums.

Plum Fuse: what it does well

  • Visual, low-code flow builder provides full VoiceXML 2.1 output.
  • More than 37 production-ready templates are included.
  • NLU-powered conversational AI is included.
  • DTMF masking supports PCI-compliant payment capture.
  • Recorded audio is deleted when calls end.

What to know first

  • Pricing is available on request.
  • Detailed call logs remain available for five days.
  • SMS requires a Plum DEV account and eligible phone number.
  • Fuse has no recorded-audio storage.

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