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Avaya Cloud Office vs BT Cloud Voice

Both stand on unified communications as a service. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Avaya Cloud Office

Paid AndroidiPhoneMac+2

Avaya Cloud Office brings business communications into one service with broad platform coverage and several plan tiers. Buyers should confirm pricing, data location, and how third-party integration terms apply to their setup.

Visit Avaya Cloud Office

BT Cloud Voice

Paid AndroidiPhoneMac+2

BT Cloud Voice combines internet calling, routing, voicemail, conferencing, analytics, and collaboration integrations. The tiered plans add features progressively, but the stated 60-month licence commitment is central to purchasing.

Visit BT Cloud Voice

The facts

Avaya Cloud OfficeBT Cloud Voice
Free planNoNo
Open sourceNot publishedNot published
Runs onAndroid, iPhone, Mac, Web, WindowsAndroid, iPhone, Mac, Web, Windows
Lowest paid planFree or on requestBasic: £10.52 a month
Plans published53
MakerAvaya Cloud OfficeNot published
Websiteavaya.combusiness.bt.com
On unified communications as a service#7 of 27#11 of 27

Avaya Cloud Office: what it does well

  • Works on Windows, Mac, Android, iOS, and browsers
  • Includes custom call routing and voicemail transcription
  • Desktop app combines messaging, tasks, calls, and fax
  • Standard supports 100 meeting participants
  • Administrators can enable meeting end-to-end encryption

What to know first

  • No free plan is listed
  • Plan prices are not provided
  • Third-party integrations are outside listed agreements
  • Data locations vary by service and geography

BT Cloud Voice: what it does well

  • Local business numbers and advanced call routing
  • Apps for Android, iOS, macOS, web, and Windows
  • Optional UK and international call packages
  • 24/7 UK-based helpdesk
  • Webex collaboration and Teams click-to-call integration

What to know first

  • No free plan
  • Plans require 60-month licences
  • Only phones from BT’s Cloud Voice portfolio can be used
  • Internet connection with sufficient bandwidth is required

Alternatives to Avaya Cloud Office Alternatives to BT Cloud Voice The whole list