Avaya Aura Contact Center vs Sinch Contact Pro
| Avaya Aura Contact Center | Sinch Contact Pro | |
|---|---|---|
| Platforms | api, Linux, self-hosted, Windows | api, Web |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Digital channel scope | voice_plus_digital | omnichannel |
| IVR builder | Yes | |
| Deployment channels | multichannel | |
| Visual flow builder | Yes | |
| AI bot generation | Yes | |
| Human handoff | Yes |
Listed together in Best Call Center Software