Side by side
Autotask vs IT Glue
Both stand on managed service provider software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid WebiPhoneAndroid+1
Visit Autotask 
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IT service providers and IT teams that want structured documentation, password controls, and broad integrations should consider IT Glue. The Basic plan starts at $29 per user per month on a 36-month term. Look elsewhere if you need a free plan or on-premises deployment.
Visit IT GlueThe facts
| Autotask | IT Glue | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web, iPhone, Android, API | Android, API, Extension, iPhone, Web |
| Lowest paid plan | Not published | Basic: $29 per user a month |
| Plans published | None | 3 |
| Maker | Datto, LLC (Kaseya) | IT Glue |
| Website | datto.com | itglue.com |
| On managed service provider software | #21 of 29 | #17 of 29 |
Autotask: what it does well
IT Glue: what it does well
- Relationship mapping links related IT documentation.
- Password tools include an integrated vault, audit trail, version control, and rollback.
- More than 60 native integrations plus a public API.
- iOS and Android apps support password editing and asset viewing.
- Multifactor authentication is enforced on all accounts.
What to know first
- There is no free plan.
- All listed plans have a five-user minimum and a one-time onboarding fee.
- There is no on-premises version.
- Plans use a 36-month term.
Alternatives to Autotask Alternatives to IT Glue The whole list