Side by side
AskNicely vs SightMill
Both stand on nps software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
Choose AskNicely if your multi-location business needs feedback surveys, operational workflows, and response analysis across customer touchpoints. Its plan tiers add insight, team integrations, and survey options as needs grow. Look elsewhere if you need a free plan or trial, or if response-volume pricing does not fit your needs.
Visit AskNicely
Free trial APIWeb
SightMill brings multichannel surveys, detailed feedback analysis, routing, and integrations into one service. Its quote-based pricing, lack of a free plan, and possible extra Zapier cost should be considered.
Visit SightMillThe facts
| AskNicely | SightMill | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | API, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 3 | 2 |
| Maker | AskNicely | Not published |
| Website | asknicely.com | sightmill.com |
| On nps software | #7 of 18 | #11 of 18 |
AskNicely: what it does well
- Collects feedback by email, SMS, and embedded surveys.
- Builds NPS, CSAT, and five-star surveys.
- Workflows can assign tasks or escalate issues.
- AI tools analyze feedback and create reports.
- Offers hosting choices in three named regions.
What to know first
- There is no free plan or free trial.
- Pricing is available on request.
- Plans start at 500 feedback responses per year.
- Response overages are billed.
SightMill: what it does well
- Surveys support email, web, SMS, QR, links, and API
- Templates cover NPS, CSAT, CES, and employee surveys
- Feedback tagging supports themes, products, segments, and teams
- Includes routing, follow-up workflows, and CRM integrations
- 14-day trial enables all listed functionality
What to know first
- No free plan is available
- Pricing requires requesting a quote
- Some CRM connections require REST API
- Zapier use may require a paid Zapier plan
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