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Appbot vs UserReport

Both stand on customer feedback software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Appbot

Free trial AndroidAPIiPhone+3

Appbot combines review analysis, response assistance, integrations, and reporting across four app stores. Check source and user allowances for each plan, and note that API access costs extra on Large and Premium.

Visit Appbot

UserReport

Free plan AndroidAPIiPhone+1

Choose UserReport for website or app surveys and feedback, especially if voting on ideas and Google Analytics integration fit your needs.

Visit UserReport

The facts

AppbotUserReport
Free planA free trialYes
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Mac, Web, WindowsAndroid, API, iPhone, Web
Lowest paid planPremium: $479 a yearFree or on request
Plans published42
MakerAppbotNot published
Websiteappbot.couserreport.com
On customer feedback software#20 of 59#16 of 59

Appbot: what it does well

  • Analyzes sentiment, topics, and emotion in reviews.
  • AI Replies can draft responses in the reviewer's language.
  • Dashboards combine up to 35 data points and widgets.
  • Supports integrations including Slack and Zendesk.
  • Offers a 14-day trial.

What to know first

  • There is no free plan.
  • Small tracks up to 5 sources.
  • REST API access is a paid add-on for Large and Premium.
  • Support is by email only.

UserReport: what it does well

  • Survey supports NPS, satisfaction, demographics, device comparisons, and newsletter signup.
  • Users can submit ideas and bugs and vote on suggestions.
  • Feedback widget supports site branding and more than 60 languages.
  • Google Analytics integration combines behavior data with survey insights.
  • Android and iOS SDK installation guides are available.

What to know first

  • Premium publisher tools have no listed price.
  • Website installation requires adding a code snippet.

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