Andrea Helpdesk vs ManageEngine SupportCenter Plus
| Andrea Helpdesk | ManageEngine SupportCenter Plus | |
|---|---|---|
| Free plan | Yes | Yes |
| Paid from | Free | $100/mo |
| Platforms | api | api |
| Free plan | Yes | Yes |
| Shared inbox | Yes | |
| SLA management | Yes | Yes |
| Help center | Yes | Yes |
| Ticket automation | Yes | Yes |
| Customer portal | Yes | Yes |
| API access | Yes | Yes |
| Paid from | $100/user/mo | |
| Included agent seats | 5 |
Listed together in Best Help Desk Software