Side by side
Akita vs EverAfter
Both stand on customer success software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
Choose Akita if your team needs a searchable customer view, health scores, segmentation, and behavior-based playbooks in one customer success platform. Look elsewhere if you need a free plan or trial, or if the Small Teams integration, user, or event allowances do not fit your needs.
Visit Akita
Free plan Web
EverAfter brings customer-facing portals, workflow tools, and AI features into one web-based service. The free tier has a customer cap, and paid subscription plans start at $200 a month.
Visit EverAfterThe facts
| Akita | EverAfter | |
|---|---|---|
| Free plan | No | Yes |
| Open source | Not published | No |
| Runs on | API, Web | Web |
| Lowest paid plan | Small Teams: $49 a month | Subscription: $200 a month |
| Plans published | 3 | 5 |
| Maker | Not published | Not published |
| Website | akitaapp.com | everafter.ai |
| On customer success software | #5 of 24 | #1 of 24 |
Akita: what it does well
- Unifies customer information from multiple data sources.
- Creates segments from account, contact, and KPI changes.
- Offers customized account and contact health scores.
- Playbooks can trigger workflows, tasks, and mailbox messages.
- Integrates with over 100 SaaS applications.
What to know first
- There is no free plan or free trial.
- Small Teams is limited to 2 integrations and 2 full access users.
- Small Teams tracks up to 100,000 events monthly.
- Full API access is included in Growing Teams.
EverAfter: what it does well
- No-code builder creates personalized branded interfaces.
- AI Experts provide answers with citations.
- Customer hubs can be embedded in a product.
- Free plan supports up to 20 customers.
- EverAfter states it is SOC 2 Type 2 compliant.
What to know first
- The free plan is limited to 20 customers.
- Subscription plans start at $200 a month.
- Available only on the web.
Alternatives to Akita Alternatives to EverAfter The whole list