Side by side

Airtel Hosted Contact Center vs RingCentral RingCX

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Airtel Hosted Contact Center

Paid Web

Airtel Hosted Contact Center combines calling, IVR, knowledge access, browser workspaces and reporting. Its managed hosting and stated scaling model may fit organizations adjusting contact capacity, subject to a quotation.

Visit Airtel Hosted Contact Center

RingCentral RingCX

Paid APIMacWeb+1

RingCX combines omnichannel interactions, AI assistance, workforce tools, and reporting in a contact center product. Consider the RingEX requirement and included-minute limits alongside its starting price of $65/user/mo (annual).

Visit RingCentral RingCX

The facts

	Airtel Hosted Contact Center	RingCentral RingCX
Free plan	Not published	No
Open source	Not published	Not published
Runs on	Web	API, Mac, Web, Windows
Lowest paid plan	Not published	RingCX: $65 a month
Plans published	None	1
Maker	Airtel Hosted Contact Center	RingCentral RingCX
Website	airtel.in	ringcentral.com
On call center software	#122 of 131	#32 of 131

Airtel Hosted Contact Center: what it does well

Supports inbound, outbound and digital channels
Intelligent IVR handles repetitive inquiries
Real-time dashboards show KPIs and insights
Custom reports can be auto-delivered
Capacity can scale with traffic

What to know first

Pricing is available only on request
Service is described as web-based

RingCentral RingCX: what it does well

One license includes voice and 20+ digital channels
AI tools assist agents and supervisors
More than 250 pre-built reports
Campaign dialers include preview and predictive options
Connects to over 50 tools through open APIs

What to know first

No free plan
Requires a RingEX account
Unused monthly minutes do not roll over
Overages apply to included minutes

Alternatives to Airtel Hosted Contact Center Alternatives to RingCentral RingCX The whole list