Side by side
Aha! Ideas vs UseResponse
Both stand on idea management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIExtensionMac+2
Choose Aha! Ideas if your product team needs feedback collection alongside scorecards, prioritization, and AI analysis. Consider another option if you need a free plan or CRM integrations without paying for Advanced.
Visit Aha! Ideas Free trial AndroidAPIiPhone+2
UseResponse brings help desk, feedback, chat, and knowledge-base functions together with broad integrations. Its deployment choices and trial make it suitable for teams comparing cloud and on-premise support operations.
Visit UseResponseThe facts
| Aha! Ideas | UseResponse | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Extension, Mac, Web, Windows | Android, API, iPhone, Self-hosted, Web |
| Lowest paid plan | Essentials: $49 per user a month | Enterprise Cloud Support Suite: $49 per agent a month |
| Plans published | 2 | 2 |
| Maker | Not published | UseResponse |
| Website | aha.io | useresponse.com |
| On idea management software | #12 of 33 | #16 of 33 |
Aha! Ideas: what it does well
- Custom-branded portals support unlimited portal users.
- Feedback can come from polls, in-app submissions, and automatic idea detection.
- Elle can surface themes and identify similar ideas.
- Every plan includes HTTPS communications and encryption at rest.
- Data export is available as CSV or through the API.
What to know first
- There is no free plan.
- Essentials starts at $49 a month with a 3 paid-user minimum.
- CRM integrations such as Salesforce and Zendesk require Advanced.
UseResponse: what it does well
- Shared inbox and help center
- Feedback boards with custom workflows
- Many channel and business integrations
- RESTful API available
- 14-day full-featured trial
What to know first
- No free plan
- No current mobile app for access
- On-premise plan requires five agents
- On-premise billing is annual
Alternatives to Aha! Ideas Alternatives to UseResponse The whole list