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Agorapulse vs Deskpro

Both stand on social media customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Agorapulse

Free plan AndroidiPhone

Agorapulse covers social publishing, inbox management, team coordination, and reporting, with mobile apps and integrations. Compare the free-plan limits and annual paid pricing with the number of profiles and users you need.

Visit Agorapulse

Deskpro

Free trial AndroidAPIiPhone+2

Choose Deskpro if your team needs a help desk spanning multiple departments, channels, and deployment options. Look elsewhere if you need a free plan or a cloud tier without the listed minimum agent count.

Visit Deskpro

The facts

AgorapulseDeskpro
Free planYesA free trial
Open sourceNot publishedNot published
Runs onAndroid, iPhoneAndroid, API, iPhone, Self-hosted, Web
Lowest paid planStandard: $99 a monthTeam: $39 per agent a month
Plans published53
MakerAgorapulseNot published
Websiteagorapulse.comdeskpro.com
On social media customer service software#3 of 41#7 of 41

Agorapulse: what it does well

  • Supports a broad list of social networks.
  • Bulk scheduling allows up to 200 posts per CSV upload.
  • Team tools include assignments and approval workflows.
  • Companion apps are available for iOS and Android.

What to know first

  • Free plan allows 10 scheduled posts.
  • Free plan is limited to one user and three profiles.
  • Paid pricing starts at $79/user/mo with annual billing.

Deskpro: what it does well

  • Combines email, chat, voice, social, and internal channels.
  • Automates request routing, assignment, and escalations.
  • Includes a customizable multilingual knowledge base.
  • AI can draft replies and summarize ticket threads.
  • Offers iOS and Android agent apps.

What to know first

  • No free plan is available.
  • Team requires at least five agents.
  • Professional and Enterprise have 10- and 25-agent minimums.

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