Side by side
AgentAssist vs Salesloft
Both stand on speech analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
AgentAssist combines call analytics, quality review, coaching, and real-time assistance for contact centers. Organizations should confirm pricing and how its unnamed CRM or ticketing integrations fit their systems.
Visit AgentAssist
Paid AndroidAPIExtension+2
Salesloft combines sales engagement, conversation insights, account-team products, and revenue-leader tools in one platform. Pricing and package details require contacting Salesloft, and some capabilities have stated limits.
Visit SalesloftThe facts
| AgentAssist | Salesloft | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | No |
| Runs on | API, Web | Android, API, Extension, iPhone, Web |
| Lowest paid plan | Not published | Free or on request |
| Plans published | None | 3 |
| Maker | Not published | Not published |
| Website | agentassist.com | salesloft.com |
| On speech analytics software | #11 of 30 | #15 of 30 |
AgentAssist: what it does well
- Automated QA scorecards evaluate 100% of interactions.
- Search includes more than 20 filters.
- Real-Time Assist offers context-based suggested prompts.
- Redaction for sensitive data is configurable.
What to know first
- Pricing is on request.
- No specific CRM or ticketing integrations are named.
- No specific compliance certification is stated.
Salesloft: what it does well
- Cadence supports lead targeting and engagement workflows.
- Conversation Intelligence provides insights from sales conversations.
- Marketplace lists 288 partners.
- Connections use HTTPS/TLS 1.2+; stored data uses AES-256-GCM.
- Hosted on AWS and Google Cloud Platform in the US and EU.
What to know first
- Pricing is available on request.
- Deals is only available to Salesforce CRM customers.
- Mobile app calls require the Dialer add-on.
Alternatives to AgentAssist Alternatives to Salesloft The whole list