FREEDOM251

Freedom251 › Compare

Side by side

1CRM vs YundaDesk

Both stand on customer service crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

1CRM

Free plan AndroidAPIiPhone+5

1CRM combines sales pipeline and marketing automation tools with web, desktop, and mobile access. The free plan has specific account, contact, user, and storage limits; cloud subscriptions and perpetual licenses are also listed.

Visit 1CRM

YundaDesk

Free plan AndroidAPIWeb

Choose YundaDesk if your support team needs ticketing, routing and a broad set of customer channels, with a free plan to start. Compare the monthly AI credit allowance with your expected needs.

Visit YundaDesk

The facts

1CRMYundaDesk
Free planYesYes
Open sourceNoNot published
Runs onAndroid, API, iPhone, Linux, Mac, Self-hosted, Web, WindowsAndroid, API, Web
Lowest paid planSee the plansStarter: $20 a month
Plans published184
MakerNot publishedNot published
Website1crm.comyundadesk.com
On customer service crm software#1 of 26#3 of 26

1CRM: what it does well

  • Includes a visual sales pipeline and marketing automation.
  • Free on-premise Startup plan is available.
  • Runs on web, desktop, and mobile platforms.
  • 30-day trial is listed.

What to know first

  • Free Startup caps teams at three users.
  • Free Startup caps storage at 1 GB per user.
  • Cloud Startup starts at $13 per user/month billed annually.

YundaDesk: what it does well

  • Includes ticketing workflows and routing automation.
  • Supports a knowledge base and agent assistance.
  • Connects 11 listed customer communication channels.
  • All listed plans include unlimited agents and conversations.
  • Offers a free plan with 1,000 AI credits per month.

What to know first

  • The platform is listed for web use.
  • The Free plan includes 1,000 AI credits per month.

Alternatives to 1CRM Alternatives to YundaDesk The whole list