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CHiQ CTM216W Review: Capacity, Owner Reports and What to Check

By Freedom251 Team · · 3 min read

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The CHiQ CTM216W is a discontinued 216-litre refrigerator according to a consumer-review listing, but its exact fridge-freezer layout is unclear: a 2018 specification sheet calls it top-mount, while a manual copy covering CTM216W/CTM215S describes a bottom-mounted model. Treat the layout as unverified until you check the appliance’s model label or confirm it with CHiQ. The published sheet gives useful capacity and dimensions; owner reviews describe mixed experiences, but they do not establish a failure rate.

What the CTM216W specification sheet says

CHiQ’s 2018 specification sheet lists a total capacity of 216 litres, divided into 154 litres for the refrigerator and 62 litres for the freezer. It gives product dimensions of 545 × 1465 × 590 mm (width × height × depth), a net weight of 45 kg and a gross weight of 49 kg. These are published model specifications, not measurements of a particular used unit. CHiQ CTM216W specification sheet (2018)

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Published item CTM216W specification
Total capacity 216 L
Refrigerator / freezer split 154 L / 62 L
Dimensions (W × H × D) 545 × 1465 × 590 mm
Net / gross weight 45 kg / 49 kg
Energy rating 3.5 stars; the sheet does not establish the rating scheme for comparison with newer Australian labels

The sheet also lists frost-free operation, multi-air flow, an interior LED, a humidity-control crisper, tempered-glass shelves and R600a refrigerant. It records a 3 + 7 year warranty, but that is a historical listing: it does not establish the warranty’s scope or whether it applies to a unit bought today.

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Is the CTM216W top-mount or bottom-mount?

The available documents disagree. CHiQ’s 2018 specification sheet identifies the CTM216W as a top-mount refrigerator. A manual copy titled for CTM216W/CTM215S calls the appliance a frost-free bottom-mounted refrigerator. The manual copy is not enough to resolve the discrepancy for every CTM216W unit, and similar model names should not be treated as proof that two appliances share a layout. CTM216W/CTM215S manual copy

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Before comparing the CTM216W with another layout or arranging a purchase, check the model number and configuration on the actual appliance’s rating plate or label. If the label does not settle it, ask CHiQ support to confirm using the complete model details. CHiQ Australia says its document search accepts model numbers, but the available search information does not resolve this particular conflict. CHiQ Australia document search

Will it fit your space?

Use the listed product dimensions—545 mm wide, 1465 mm high and 590 mm deep—as the starting point for a fit check. Measure the intended space, including the route through doorways and hallways. Allow for installation clearance and door movement, but do not assume a specific clearance requirement: one is not established in the available CTM216W specification.

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  • Measure the space at its narrowest points, including skirting boards or other obstructions.
  • Check whether the appliance can be moved into position and whether its doors can open as needed.
  • Confirm the dimensions on the particular unit if buying second-hand; the published figures are not a condition report or inspection.

What do owners report?

ProductReview.com.au lists the CTM216W as discontinued and displays 15 reviews. The comments are mixed: one owner describes a positive experience using it as a backup refrigerator and getting support, while other owners report freezer ice buildup, food-cooling problems, noise or difficulty contacting support. These are individual, self-selected accounts, not independently verified tests or evidence of how often a fault occurs across all units. ProductReview.com.au CTM216W reviews

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The reports can help identify issues to check on a particular appliance, but they cannot tell you whether a specific unit is working properly. For a used unit, inspect and test it rather than relying on the review page or the model name alone.

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Is it still available, supported or worth buying?

The review listing describes the CTM216W as discontinued. That does not prove that no new old stock or second-hand units remain, and current listings or prices have not been established. Availability, local service, warranty coverage and compatible replacement parts also remain unverified.

If you are considering one, make the decision around the specific unit and your ability to get it serviced. Confirm the model and layout, inspect its condition, verify that it cools and freezes as expected, and ask the seller or manufacturer about support and parts before committing. Do not assume shelves, door gaskets or other repair items fit based on the model name without compatibility confirmation.

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When comparing it with another refrigerator, compare usable capacity and the fridge/freezer split, dimensions and installation fit, verified mount layout, frost-free operation, energy ratings under the same scheme, warranty scope, age and condition, service and parts availability, and price. The 3.5-star figure on the CTM216W sheet should not be compared directly with a newer label unless the rating schemes match.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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