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Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minuteBendigo Bank’s Contents Standard is contents insurance arranged by the bank and issued by Insurance Australia Limited trading as CGU. For an owner-occupier in a strata scheme, the bank says reasonable temporary accommodation costs may be covered after a covered event. The online summary is not the contract: check your Certificate of Insurance and the PDS that applies to your policy before relying on a benefit, limit, or exclusion.
What Bendigo Bank Contents Standard says it covers
The bank describes contents as household belongings such as furniture, jewellery, televisions, laptops, carpets, and curtains. Its current summary lists theft and vandalism, flood, storm and storm surge, and fire among covered events. These are summary descriptions, not a complete list of insured events or a guarantee that a particular loss is covered; the applicable PDS and Certificate of Insurance set the detailed terms.
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Bendigo Bank’s home insurance overview identifies CGU as the issuer and directs customers to policy documents for conditions, limits, and exclusions.
What strata owner-occupiers should know about accommodation
Bendigo Bank says that when a customer owns and lives in a home that is part of a strata or similar scheme, CGU covers reasonable temporary accommodation costs following a covered event. The benefit is subject to additional limits, exclusions, and conditions. The summary does not establish an unlimited allowance, nor should the owner-occupier wording be assumed to apply in the same way to renters or landlords.
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Standard, Plus, and optional benefits
The bank’s overview distinguishes Contents Standard from Contents Plus and describes several add-ons. Compare the option shown on your quote and Certificate of Insurance rather than assuming a benefit is included.
| Benefit | What the bank’s current summary says |
|---|---|
| Accidental damage | Optional with Contents Standard; automatically included with Contents Plus. |
| Portable contents | Optional and available only if selected. The summary states cover up to $10,000 per item unless the item is separately listed for more; exclusions and geographic limits apply. |
| Valuable contents | The summary states a $2,500 total limit across works of art, collections, jewellery, and watches unless the additional benefit is selected. |
| Food spoilage | Up to $500 for Contents Standard and up to $2,000 for Contents Plus; the summary says no excess applies to food spoilage. |
| Motor burnout | Listed as an optional benefit. |
These are figures and descriptions on the bank’s current overview, not a substitute for the wording and schedule applying to an individual policy. Confirm the amount, conditions, and selected benefits in your documents.
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Are belongings covered while in storage?
The bank says general contents may be covered in storage if CGU is told before the items are moved and its acceptance criteria are met. Its summary says valuable contents are not covered while in storage. Check with CGU before moving belongings and consult the applicable policy wording for conditions and exclusions.
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The available Bendigo Bank summary does not establish how the current policy treats fixtures, fitted appliances, flooring, or improvements inside an owner-occupied strata lot. Do not assume that an item is covered by either policy based only on its location or attachment to the unit. Compare the applicable contents PDS with your strata scheme’s insurance documents, and ask the insurer or strata manager to clarify any disputed item.
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Which policy documents apply?
Bendigo Bank’s disclosure index lists the current Home Insurance PDS for policies purchased on or after 23 June 2025, and separately lists older Gold, Silver, and Basic Bronze documents for policies purchased before that date. “Standard” appears in the current online Contents Standard summary, but the name alone does not identify every policy term.
Use the purchase date and your Certificate of Insurance to identify the right documents. The bank’s Home Insurance disclosure index lists the applicable policy documents. Check the PDS and schedule for the exact excess, exclusions, limits, eligibility, and fixture treatment; those customer-specific details are not established by the online overview.
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How to assess whether it fits your situation
- Confirm whether your policy is Contents Standard or Contents Plus and which PDS applies to its purchase date.
- Check whether accidental damage, portable contents, or valuable contents are included or selected, and verify item and category limits.
- If you store belongings, get confirmation of CGU’s requirements before moving them; the bank’s summary distinguishes general contents from valuable contents in storage.
- If a covered event could make your home unliveable, read the accommodation wording and limits rather than treating “reasonable temporary accommodation” as unlimited.
- For fixtures, improvements, or fitted items, compare the contents documents with the strata scheme’s insurance documents.
The reviewed public overview does not establish individual premiums, excesses, eligibility, or the detailed exclusions in the current PDS. Use a quote and Certificate of Insurance for those policy-specific terms.
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