No. 15 of 32 ·Speech Analytics Software

ZyroAI Speech Analytics

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

ZyroAI Speech Analytics is ranked #15 of 32 in speech analytics software on Freedom251. It runs on Web.

Compared on speech analytics software

Analysis mode: both
Sentiment analysis: Yes
Compliance monitoring: Yes
Coaching features: Yes

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The record

What it does: ZyroAI Speech Analytics transcribes and analyses every customer conversation, human or AI, for compliance, sentiment and quality.
Coverage: The product page says it analyses 100% of calls instead of relying on manual sampling.
Sentiment and intent: It tracks escalation risk, complaint signals and buying intent, flagged with timestamps.
Agent coaching: It scores agent conversations against a quality framework and turns gaps into coaching notes for team leads.
Languages: It supports Hindi, English and regional languages, including mixed-language calls.
Call sources: It analyses recordings and live calls from existing telephony and calls handled by ZyroAI Voice AI agents.
Deployment: The page says it can be deployed India-hosted or on-premise.
Integrations: The page names existing telephony and ZyroAI Voice AI agents as supported call sources; it does not name third-party integrations.
Audience: The product is described as built for Indian BFSI conversations; ZyroAI describes its broader platform as serving banks, NBFCs and fintechs.
Security and data residency: ZyroAI says its platform infrastructure is hosted in India and customer data does not leave Indian jurisdiction; it also offers on-premise deployment.
Data protection: ZyroAI says its data handling is designed around India's DPDP Act, including minimisation, purpose-bound processing and controlled retention.
Support: ZyroAI lists [email protected] and says its team responds to inquiries within one business day.
Purpose: ZyroAI Speech Analytics transcribes and analyzes customer conversations from human or AI agents for compliance, sentiment, and quality.
Compliance checks: It checks calls for mandatory disclosures, prohibited language, and script adherence.

Where it ranks on Freedom251

Best Speech Analytics Software in 2026#15 of 32

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Sources

zyroai.com/speech-analytics/· checked 4 Oct 2026
zyroai.com/security/· checked 4 Oct 2026
zyroai.com/contact/· checked 4 Oct 2026