Zuora Billing

What Zuora Billing is

Zuora Billing automates billing and invoicing for subscription, usage-based, and hybrid pricing strategies. Its billing options include one-time charges, subscriptions, consumption, hybrid usage, and professional services. Pricing models include recurring, usage-based, hybrid, and multi-attribute approaches. The product supports recurring invoices, online payments, payment reminders, and invoicing and billing in multiple currencies.

Zuora says its native mediation engine can stream up to 200,000 usage events per second. Billing with Zuora Payments connects to more than 40 gateways and more than 20 payment methods. Zuora documentation lists pre-built connectors for CRM and commerce, CPQ, ERP, and data warehouse systems. Its v1 REST API provides access to features such as product catalogs, customer accounts, orders, subscriptions, and billing documents.

The Growth, Enterprise, and Nine editions each include 10 million annual usage events with mediation; additional usage events are available as an add-on. Zuora lists SOC 1 Type 2, SOC 2 Type 2, PCI DSS Level 1, ISO 27001, ISO 27701, ISO 27018, TRUSTe, and HIPAA among its security and compliance standards. Standard Support includes 24x7 community access and service availability monitoring, live 24x5 global support, online ticket and email support, and unlimited included incidents. Pricing is on request.

Who it suits

Zuora Billing is aimed at global enterprises managing recurring, usage-based, or hybrid monetization. It may suit teams that need multi-currency billing, payment connections, and integrations with CRM, commerce, CPQ, ERP, or data warehouse systems.

Limits

Growth, Enterprise, and Nine each include 10 million annual usage events with mediation. Additional usage events are available as an add-on.

Getting started

1. Visit the Zuora Billing product website.
2. Request pricing for the product and its Growth, Enterprise, or Nine edition.
3. Use the v1 REST API to access Billing features such as catalogs, accounts, orders, subscriptions, and billing documents.
4. Review the pre-built connectors for CRM and commerce, CPQ, ERP, and data warehouse systems.
5. Plan for an add-on if annual usage exceeds the edition's included 10 million events with mediation.

Verdict

Consider Zuora Billing if your organization needs enterprise billing across recurring, usage-based, or hybrid models, particularly with multiple currencies and payment connections. Buyers should look elsewhere if they need a published price or expect to exceed the included annual usage events without an add-on.