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Zultys MX
What Zultys MX is
Zultys MX is an IP phone system and unified communications platform with built-in SIP trunk support. Its listed capabilities include voice, voicemail, fax, presence, instant messaging, chat, conferencing, call recording, and contact center support. Organizations can deploy MX on-premise, in a virtualized or hosted environment, or in a hybrid configuration. Capacity varies by model: MX-SE II supports up to 50 users, MX-E models support up to 300, 1,000, or 2,000 users, and MX Virtual can support 40,000 users or more. Browser-based Web Admin handles most administrative and essential configuration tasks available in MX Admin. Release 19 lists live captions and transcription, sentiment analysis, post-call transcripts, semantic search, and a speech-enabled AI Auto Attendant. AI requires Zultys AI Services or BYO AI API keys, depending on deployment and configuration. Listed integrations include Outlook, Microsoft Teams, Salesforce, ClassLink, and PolyAI, with availability varying by feature and package. Pricing is available on request.
Who it suits
Zultys MX is aimed at small and medium businesses, branch offices, and enterprises seeking business calling and team communications. Its models and deployment options span a wide range of organization sizes and configurations.
What it does well
- Supports on-premise, virtualized, hosted, and hybrid deployment.
- Includes voice, messaging, conferencing, and call recording.
- MX Virtual supports 40,000 users or more.
- Web Admin supports most essential configuration tasks.
- Business calling, team messaging, and video meetings are listed.
What to know first
- Pricing is available only on request.
- AI features require services or BYO API keys.
- Integration availability varies by feature and package.
- Some features are paid add-ons.
Limits
Pricing is on request. Some features are paid add-ons; usage-based charges may apply to transcription, and SMS/MMS charges may apply depending on deployment and SMPP support. AI features require Zultys AI Services or BYO AI API keys, depending on deployment and configuration.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Zultys MX | Contact Zultys for pricing; no price is listed on the page. · MX-SE II: up to 50 users · MX-E: up to 300, 1,000, or 2,000 users by model · MX Virtual: up to 40,000+ users | On request |
As zultys.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Zultys MX product website.
- Contact Zultys for pricing.
- Choose an on-premise, virtualized, hosted, or hybrid deployment.
- Select an MX model based on the required user capacity.
- Use browser-based Web Admin for administrative and configuration tasks.
Verdict
Zultys MX combines phone and unified communications features with multiple deployment choices and model capacities. Pricing and feature availability depend on configuration and package.
Questions
How much does Zultys MX cost?
Pricing is available on request.
What deployment options does Zultys MX support?
It can be deployed on-premise, virtualized, hosted, or in a hybrid configuration.
How many users can an MX system support?
MX-SE II supports up to 50 users. MX-E models support up to 300, 1,000, or 2,000 users, while MX Virtual can support 40,000 users or more.
Which platforms are listed?
Android, iOS, Linux, macOS, self-hosted, web, and Windows.
Which integrations are listed?
Outlook, Microsoft Teams, Salesforce, ClassLink, and PolyAI. Availability varies by feature and package.
Which AI capabilities are listed for Release 19?
Listed capabilities include live captions and transcription, sentiment analysis, post-call transcripts, semantic search, and a speech-enabled AI Auto Attendant. Enabling AI requires Zultys AI Services or BYO AI API keys, depending on deployment and configuration.
Facts from Zultys MX's own pages
- AI features
- Release 19 lists live captions, live transcription, sentiment analysis, post-call transcripts, semantic search, and a speech-enabled AI Auto Attendant; enabling AI capabilities requires Zultys AI Services or BYO AI API keys, depending on deployment and configuration. · zultys.com, 3 Oct 2026
- Bundle limits
- The user bundles page marks some features as paid add-ons and notes possible usage-based charges for transcription and possible charges for SMS/MMS depending on deployment and SMPP support. · zultys.com, 3 Oct 2026
- Capacity
- MX-SE II supports up to 50 users, MX-E models support up to 300, 1,000, or 2,000 users, and MX Virtual can support 40,000 users or more. · zultys.com, 3 Oct 2026
- Cloud reliability
- Zultys states its Cloud Services target goal is 99.999 reliability and describes multiple redundant data centers monitored around the clock. · zultys.com, 3 Oct 2026
- Communications
- The listed capabilities include voice, voicemail, fax, presence, instant messaging, chat, conferencing, call recording, and contact center support. · zultys.com, 3 Oct 2026
- Deployment
- MX systems can be deployed on-premise, virtualized, hosted, or in a hybrid configuration. · zultys.com, 3 Oct 2026
- Founded
- 2006 · zultys.com, 28 Sept 2026
- Headquarters
- Sunnyvale, California, USA · zultys.com, 28 Sept 2026
- Integrations
- Zultys lists integrations including Outlook, Microsoft Teams, Salesforce, ClassLink, and PolyAI; availability varies by feature and package. · zultys.com, 3 Oct 2026
- Security and HIPAA
- Zultys documents configuration requirements for deploying MX in a HIPAA-compliant environment, including TLS and SRTP, and states that the customer is responsible for local safeguards and encryption at rest or physical security. · zultys.com, 3 Oct 2026
- Support
- Zultys Cloud Services customers are supported by a local certified agent or partner reseller for system design, training, user additions, billing questions, and ongoing support and maintenance. · zultys.com, 3 Oct 2026
- Web administration
- Web Admin is browser-based and supports most administrative and essential configuration tasks available in MX Admin. · zultys.com, 3 Oct 2026
- What it does
- Zultys MX is an IP phone system and unified communications platform with built-in SIP trunk support. · zultys.com, 3 Oct 2026
- Who it is for
- Zultys describes MX as serving small and medium businesses, branch offices, and enterprises, with hosted packages for standard users, unified communications, and contact center organizations. · zultys.com, 3 Oct 2026
Where Zultys MX stands on Freedom251
- Unified Communications Software#25 of 28