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XiVO

by XiVO

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XiVO's own site

What XiVO is

XiVO is open-source unified communications and IP telephony software with separate unified communications, contact-center, and collaboration products. Its telephony offering can run on premises or in the cloud. XiVO UC includes call management, a softphone, LDAP directory, video calls, screen sharing, voicemail access, presence, call history, and APIs. XiVO CC adds supervisor tools, callbacks, call qualification, customer-record pop-ups, real-time and historical statistics, wallboards, and call recording. XiVO Connect combines telephony and video meetings with screen sharing, chat, spaces, polls, voice messages, and document storage through Nextcloud. Listed integrations include Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce. Connect describes end-to-end encrypted communications, secure backups, connection verification, and a SaaS offer hosted in France. XiVO presents the products for public and private organizations across administration, education, healthcare, industry, emergency services, and other sectors.

Who it suits

XiVO suits organizations needing business calling, contact-center operations, or collaboration tools across on-premise or cloud deployments. Its stated audiences include public and private organizations, including education, healthcare, and emergency services.

What it does well

  • Open-source communications platform
  • On-premise or cloud telephony
  • Contact-center statistics and wallboards
  • Video meetings, chat, and screen sharing
  • Listed integrations with business systems

What to know first

  • Contact XiVO for a demo
  • Product scope spans separate offerings

Plans

PlanBilled and limitsPrice
XiVO UCPricing not listed; contact XiVO for a demoOn request
XiVO ConnectPricing not listed; contact XiVO for a demoOn request
XiVO CCPricing not listed; contact XiVO for a demoOn request

As xivo.solutions lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the XiVO website.
  2. Choose XiVO UC, XiVO Connect, or XiVO CC.
  3. Contact XiVO for a demo and plan pricing.
  4. Select on-premise or cloud telephony deployment.
  5. Use the supported web, desktop, mobile, API, extension, or self-hosted option.

Verdict

XiVO covers telephony, contact-center workflows, and collaboration within an open-source product family. Buyers should match the UC, CC, or Connect offering to their communication needs because pricing is not published.

Questions

Is XiVO open source?

Yes. XiVO describes its unified communications and IP telephony offering as open source.

Does XiVO have a free plan?

No free plan is listed. The pricing model is described as free, with open-source pricing notes.

What platforms does XiVO support?

Platforms listed are Android, iOS, Linux, macOS, Windows, web, API, extension, and self-hosted deployments.

Which integrations are listed?

XiVO lists Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce integrations. Some include click-to-call and customer-record pop-ups.

Where is XiVO based?

XiVO is headquartered in Dardilly, France.

Facts from XiVO's own pages

Audience
The maker presents XiVO for public and private organizations, including administration, customer relations, education, services, industry, emergency services, and healthcare. · xivo.solutions, 9 Oct 2026
Auto attendant
Yes · xivo.solutions, 22 Sept 2026
Collaboration
XiVO Connect combines telephony, video meetings, screen sharing, chat, spaces, polls, voice messages, and document storage through Nextcloud. · xivo.solutions, 9 Oct 2026
Contact center
XiVO CC includes supervisor tools, callbacks, call qualification, customer record pop-ups, real-time and historical statistics, wallboards, and call recording. · xivo.solutions, 9 Oct 2026
Customers
Avencall says more than 500 private companies, public bodies, universities, and call centers use XiVO, with over 300,000 users. · xivo.solutions, 9 Oct 2026
Deployment
XiVO says its telephony offering is available on premise or in the cloud. · xivo.solutions, 9 Oct 2026
Headquarters
Dardilly, France · xivo.solutions, 28 Sept 2026
Integrations
The maker lists Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce integrations, including click-to-call and customer-record pop-ups for some. · xivo.solutions, 9 Oct 2026
Maker
Avencall, a Lyon-based company, publishes XiVO and has been part of Volaris Group since December 2023. · xivo.solutions, 9 Oct 2026
Privacy
The maker says XiVO supports collection, use, storage, and deletion of personal data and discusses establishing a compliance roadmap for implementation. · xivo.solutions, 9 Oct 2026
Product
XiVO offers open-source unified communications and IP telephony, alongside a contact-center solution and a collaboration product. · xivo.solutions, 9 Oct 2026
Security
XiVO Connect describes end-to-end encrypted communications, secure backups, connection verification, and a dedicated SaaS offer hosted in France. · xivo.solutions, 9 Oct 2026
Support
XiVO provides a support portal for technical questions and assistance, linked from its contact page. · xivo.solutions, 9 Oct 2026
UC features
XiVO UC includes call management, softphone, LDAP directory, video calls and screen sharing, voicemail access, presence, call history, and APIs. · xivo.solutions, 9 Oct 2026

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