Onebox is a paid virtual phone service for business communications, available on the web and through iOS and Android apps. It supports multiple business numbers, custom call routing, an auto attendant, professional greetings, voicemail, voicemail transcription, online faxing, conferencing, and email forwarding for voicemails and faxes. The Executive plan costs 16.95 USD per month and provides dedicated numbers for individual users. Receptionist costs 49.95 USD per month and adds automated answering and routing to multiple users. LIVE Receptionist costs 129.95 USD per month and includes live answering with transfers to staff. Onebox offers a 30-day trial; the Receptionist offer is limited to 1,000 minutes or 30 days, whichever comes first. The service is described as suitable for small businesses with 2 to 20 people. Onebox says it uses technical and organizational safeguards for personal information and legally compliant mechanisms for international transfers. Its customer agreement states that emergency voice calls to 911 cannot be made through Onebox.
Who it is for
Onebox is aimed at small businesses with 2 to 20 people that need business numbers and managed call handling. It fits teams choosing between automated routing and live receptionist answering.
What is good
- Multiple business numbers and custom call routing
- Auto attendant and voicemail transcription
- Web, iOS, and Android access
- Online faxing and conferencing
- 30-day trial available
What to know first
- No free plan
- Emergency 911 voice calls are unavailable
- Receptionist trial caps use at 1,000 minutes
- No desktop and mobile apps listed
Verdict
Onebox brings phone, voicemail, fax, conferencing, and routing into one business service. Compare its three paid plans by whether you need individual numbers, automated answering, or live call transfers.
Onebox plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- No
