Zillow Rental Manager Tenant Screening lets landlords request renter credit, background, income qualification, and eviction-history checks. Applications and reports appear together in a dashboard, including credit reports, background checks, eviction history, and income documents. Experian provides credit reports, while CIC conducts background checks that include nationwide eviction, sex-offender, and criminal searches. Reports typically include a credit score, open credit lines, employment and residence history, and past bankruptcies or collections. Renters may provide up to five income-verification documents, such as pay stubs, W-2s, bank statements, or offer letters. Landlords can enable applications on listings or privately invite prospects, including people who did not find the property through Zillow. Applications are available through participating listings on Zillow, Trulia, and HotPads. Landlords pay nothing for screening reports; renters pay a 35.00 USD once application fee, which can be reused with unlimited participating landlords for 30 days. When available, checks are included at submission without additional waiting. Screening components may vary to meet state and local requirements, and landlords cannot add custom application questions or criteria.
Who it is for
The service suits landlords who want applications and screening reports together, and renters applying to participating listings. Renters can reuse one paid application with unlimited participating landlords for 30 days.
What is good
- Landlords pay nothing for screening reports.
- Applications and reports appear in one dashboard.
- Renters can upload up to five income documents.
- One application works with unlimited participating landlords for 30 days.
- Available through Zillow, Trulia, and HotPads listings.
What to know first
- Renters pay a 35.00 USD application fee.
- Landlords cannot add custom questions or criteria.
- Screening components may vary by local requirements.
Verdict
The service brings applications and several screening checks into one landlord dashboard, with a reusable renter application. Note the renter-paid fee and the lack of customizable application fields.
Get started with Zillow Rental Manager Tenant Screening
- Open the Zillow Rental Manager Tenant Screening website or use the Zillow Rental Manager app on iOS or Android.
- Enable applications on a listing or privately invite prospective renters.
- Renters submit an application and pay the $35.00 USD once fee.
- Renters provide up to five income-verification documents.
- Review applications and available screening reports in the dashboard.
What the free plan stops at
The renter application costs $35.00 USD once and can be reused with unlimited participating landlords for 30 days. Landlords cannot add their own questions or criteria to the rental application.
Questions about Zillow Rental Manager Tenant Screening
What does tenant screening cost landlords?
Landlords pay free for screening reports. The renter pays the application fee.
What does the renter application cost?
It costs $35.00 USD once. The application covers unlimited participating rentals for 30 days.
Which platforms are available?
The service is available on web, Android and iOS. The Zillow Rental Manager app is available for iOS and Android.
Who provides the reports?
Experian provides the tenant credit report. CIC performs the background check, including nationwide eviction, sex-offender and criminal searches.
Can landlords customize application questions?
The rental application does not provide customizable fields for landlords to add questions or criteria.
Can application checks vary by location?
Yes. Application components, including background checks and credit reports, may be modified for state and local legal requirements.
Zillow Rental Manager Tenant Screening plans and pricing
All plansCompared on rental property listing software
- Free plan
- Yes
- Marketplace syndication
- Yes
- Listing channel coverage
- network
- Rental website
- Yes
- Inquiry management
- Yes
- Showing scheduling
- Yes
