Freedom251 › Review Management Software
ZepRank
What ZepRank is
ZepRank is a freemium web and API service for Indian small businesses managing Google Reviews and Google Business Profiles. Customers open a review flow by scanning a QR code or tapping an NFC card, without installing an app. For each customer, it creates three personalized AI-written review drafts based on the rating and business type; customers choose whether to use, edit, or ignore them. ZepRank also generates review replies and can automatically thank five-star reviewers. Replies support Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, and English. Google Business syncs reviews and replies, while WhatsApp, SMS, and email support nudges; Razorpay handles billing. Plans range from Free to paid monthly tiers, with annual displayed rates and 18% GST as listed. An Enterprise Plan has no listed price.
Who it suits
It is built for Indian businesses such as restaurants, clinics, salons, retailers, hotels, and other listed sectors. It suits teams wanting multilingual review assistance, QR or NFC collection, and Google Business management.
What it does well
- Free plan available
- QR and NFC review access
- Three AI drafts per customer
- Multilingual review replies
- Google Business and WhatsApp integrations
What to know first
- Free tier allows one branch
- Paid prices exclude listed 18% GST
- Location limit listed as three
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | forever · 1 branch / QR card · 5 AI drafts/month · Basic GBP audit · Review dashboard · Email support | Free |
| Starter | ₹499 /month; ₹399 /month shown with annual billing; all prices + 18% GST · 3 branches / QR cards · 50 AI drafts/month · AI reply generation · Sentiment analysis · 50 WhatsApp nudges/month · SEO keywords | ₹499 a month |
| Growth | ₹749 /month; ₹599 /month shown with annual billing; all prices + 18% GST · 6 branches / QR cards · 200 AI drafts/month · Competitor analysis · Unlimited WhatsApp · Review website widget · Auto thank-you replies · Weekly digest report | ₹749 a month |
| Pro | ₹999 /month; ₹799 /month shown with annual billing; all prices + 18% GST · 10 branches / QR cards · Unlimited AI drafts · Poster generator · Batch scheduling · 2 team members · Priority support · API access | ₹999 a month |
| Enterprise Plan | Custom Pricing; page also displays ₹2,499/mo; all prices + 18% GST · Unlimited branches and AI drafts · White-label platform · REST API and webhooks · Dedicated account manager/support · SLA · Custom onboarding | On request |
As zeprank.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
ZepRank combines review collection, AI drafting, replies, and business-profile management for Indian businesses. Its free tier provides a starting point, while paid plans increase branches, drafts, messaging, and reporting limits.
Facts from ZepRank's own pages
- AI providers
- The FAQ lists Groq (LLaMA 3.3), Google Gemini 2.0, OpenAI GPT-4, Claude, and Mistral as AI providers. · zeprank.com, 8 Oct 2026
- Audience
- The site says the product is built for Indian businesses and highlights restaurants, clinics, salons, retail shops, hotels, auto dealers, real estate, coaching, professional services, and gyms. · zeprank.com, 8 Oct 2026
- Free plan
- Yes · zeprank.com, 22 Sept 2026
- Google account setup
- The FAQ says no Google OAuth is required; users paste their Google Business Profile review link. · zeprank.com, 8 Oct 2026
- Integrations
- The integrations section lists Google Business for syncing reviews and replies, WhatsApp for nudges, Razorpay for billing, and SMS/email for multi-channel nudges. · zeprank.com, 8 Oct 2026
- Languages
- AI review replies support Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, and English. · zeprank.com, 8 Oct 2026
- Location limit
- 3 · zeprank.com, 22 Sept 2026
- Policy statement
- ZepRank says customers choose whether to use, edit, or ignore draft suggestions and that it does not post reviews on anyone's behalf. · zeprank.com, 8 Oct 2026
- Product
- ZepRank describes itself as AI-powered Google Review collection and Google Business Profile management for Indian small businesses. · zeprank.com, 8 Oct 2026
- QR and NFC
- Customers can scan a QR code or tap an NFC card to open the review flow in a phone browser without installing an app. · zeprank.com, 8 Oct 2026
- Request channels
- multichannel · zeprank.com, 22 Sept 2026
- Review drafts
- It generates three personalized AI-written review drafts per customer based on their rating and business type. · zeprank.com, 8 Oct 2026
- Monitoring alerts
- Yes · zeprank.com, 22 Sept 2026
- Review replies
- The product generates professional AI replies to reviews and can automatically thank customers for five-star reviews. · zeprank.com, 8 Oct 2026
- AI response assistance
- Yes · zeprank.com, 22 Sept 2026
- Review sources
- Google Business Profile · zeprank.com, 22 Sept 2026
- Review display widgets
- Yes · zeprank.com, 22 Sept 2026
- Security and privacy
- The FAQ says private customer feedback is fully encrypted, ZepRank is GDPR and IT Act compliant, and it does not sell customer data. · zeprank.com, 8 Oct 2026
- Service claim
- The site advertises 99.9% uptime. · zeprank.com, 8 Oct 2026
- Support
- The site lists support by email and phone, WhatsApp contact, and phone hours of Monday to Saturday, 10am–6pm IST. · zeprank.com, 8 Oct 2026
Where ZepRank stands on Freedom251
- Review Management Software#30 of 164