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ReviewIndia
What ReviewIndia is
ReviewIndia is a web and API service for collecting, managing, and displaying customer reviews. FlowEngine sends review requests through SMS, WhatsApp, and email using timing and conditional flows. Reputation Manager provides new-review alerts, AI response suggestions, sentiment analysis, and trend tracking across Google, Zomato, JustDial, Practo, and Facebook. Its Trust Score uses a 0–100 scale based on review volume, recency, diversity, and response rate. Other tools cover appointment booking, calendar synchronization, reminders, waitlists, photo and video review galleries, moderation, and an AI chatbot that answers common questions, escalates complaints, and prompts satisfied customers for reviews. Listed integrations include Shopify, WooCommerce, Razorpay, Google, Zapier, WhatsApp, and Shiprocket. The free plan allows 50 reviews monthly, one flow, and two team members. Starter is ₹1,999 per month, Growth ₹4,999, and Pro ₹9,999; paid plans include a 14-day trial without a card.
Who it suits
It suits businesses that need multichannel review requests, monitoring, response assistance, widgets, and related booking or user-content tools.
What it does well
- SMS, WhatsApp, and email requests
- Alerts and AI response suggestions
- Trust Score with stated factors
- Review widgets and source integrations
- Free plan available
What to know first
- Free plan limited to 50 reviews monthly
- Free plan allows one review flow
- Free plan limited to two team members
- Paid plans use rupee pricing
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Free · 50 reviews/month · 1 review flow · 2 team members | Free |
| Starter | ₹1,999/mo · 500 reviews/month · 5 review flows · 5 team members | ₹1,999 a month |
| Growth | ₹4,999/mo · 5,000 reviews/month · 20 review flows · 15 team members | ₹4,999 a month |
| Pro | ₹9,999/mo · Unlimited reviews and flows · Unlimited customers · 50 team members | ₹9,999 a month |
As reviewindia.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ReviewIndia combines review collection, reputation monitoring, response help, display widgets, booking, and user-generated content tools. Its free limits are clear, while paid tiers expand reviews, flows, and team capacity.
Facts from ReviewIndia's own pages
- Booking
- The Booking Engine supports appointment booking, calendar sync, automated SMS or WhatsApp reminders, and waitlists. · reviewindia.com, 12 Oct 2026
- Chatbot
- The AI Chatbot answers common queries around the clock, can escalate complaints to human agents, and prompts satisfied customers to leave reviews. · reviewindia.com, 12 Oct 2026
- Free plan
- Yes · reviewindia.com, 22 Sept 2026
- Integrations
- The homepage lists Shopify, WooCommerce, Razorpay, Google, Zapier, WhatsApp, and Shiprocket as integrations. · reviewindia.com, 12 Oct 2026
- Limits
- The Free plan allows 50 reviews per month, one review flow, and two team members; the page says users approaching plan limits will be notified. · reviewindia.com, 12 Oct 2026
- Paid plan trial
- All paid plans have a 14-day free trial with no credit card required to start. · reviewindia.com, 12 Oct 2026
- Payments and refunds
- The pricing page says payments are accepted through Razorpay and offers a 30-day money-back guarantee on paid plans. · reviewindia.com, 12 Oct 2026
- Purpose
- ReviewIndia provides tools for businesses to collect, manage, and showcase customer reviews. · reviewindia.com, 12 Oct 2026
- Reputation tools
- The Reputation Manager provides new-review alerts, AI response suggestions, sentiment analysis, and trend tracking. · reviewindia.com, 12 Oct 2026
- Request channels
- multichannel · reviewindia.com, 22 Sept 2026
- Review collection
- Its FlowEngine automates review requests through SMS, WhatsApp, and email, with smart timing and conditional flows. · reviewindia.com, 12 Oct 2026
- Monitoring alerts
- Yes · reviewindia.com, 22 Sept 2026
- AI response assistance
- Yes · reviewindia.com, 22 Sept 2026
- Review sources
- The Reputation Manager syncs reviews from Google, Zomato, JustDial, Practo, and Facebook. · reviewindia.com, 12 Oct 2026
- Review display widgets
- Yes · reviewindia.com, 22 Sept 2026
- Support
- The pricing comparison lists email support for Free and Starter, priority support for Growth, and dedicated support for Pro. · reviewindia.com, 12 Oct 2026
- Trust score
- The ReviewIndia Trust Score uses a 0–100 scale and considers review volume, recency, diversity, and response rate. · reviewindia.com, 12 Oct 2026
- User content
- The UGC Engine collects photo and video reviews and offers curated galleries with AI and manual content moderation. · reviewindia.com, 12 Oct 2026
Where ReviewIndia stands on Freedom251
- Review Management Software#29 of 164